5N0972 - QSearch

Qualification Details

This is a listing of further education and training awards made by QQI. They are at Level 1 to 6 on the NFQ. For awards in Higher Education and Training at Level 6 to 10 on the NFQ please look at the Programmes listing.

Title

Customer Service

Code

5N0972

NFQ Level

EQF Level

Award Class

Minor

Field of Learning

10. Services > 1. Personal Services > 3. Hotel, restaurants and catering

Credit Value

Publication Date

23-04-2012

Review Date

Deactivation Date

Status

Active

Component/Award Specification

Customer Service

Programme Validation Information

Validation

This Minor Award can be used to meet the requirements of the following Major Awards

Code	NFQ Level	Title	Award Class	Field of Learning
5S0994	5	Carpet and Vinyl Floor Cover Installation	Special Purpose	Refer to subfield 07.3
5M1940	5	Computer Aided Design	Major	Architecture and town planning
5M0828	5	eBusiness	Major	Refer to subfield 04.9
5M1981	5	Creative Craft	Major	Refer to subfield 02.1
5M1997	5	Office Administration	Major	Secretarial and office work
5M2071	5	Contact Centre Operations	Major	Secretarial and office work
5M2061	5	Engineering Technology	Major	Refer to subfield 07.9
5M2686	5	Floristry	Major	Handicrafts
5M2069	5	Marketing	Major	Marketing and advertising
5M2073	5	Language and European Studies	Major	Sociology and cultural studies
5M2102	5	Business Studies	Major	Refer to subfield 04.9
5M2105	5	Retail Practice	Major	Wholesale and retail sales
5M2110	5	Security Studies	Major	Protection of persons and property
5M2109	5	Security Systems Technology	Major	Refer to subfield 07.3
5M2111	5	International Trade	Major	Wholesale and retail sales
5M2145	5	Motor Technology	Major	Mechanics and metal trades
5M2154	5	Cultural and Heritage Studies	Major	Sociology and cultural studies
5M2208	5	Design	Major	Handicrafts
5M2089	5	Restaurant Operations	Major	Hotel, restaurants and catering
5M2468	5	Business Administration	Major	Secretarial and office work
5M2768	5	Animal Care	Major	Veterinary
5M2767	5	Logistics and Distribution	Major	Transport services
5M2786	5	Community Care	Major	Refer to subfield 09.2
5M3080	5	Plastics Injection Moulding	Major	Materials (glass, paper, plastic and wood)
5M3351	5	Hairdressing	Major	Hair and beauty services
5M3371	5	Horsemanship	Major	Veterinary
5M3425	5	Forestry	Major	Forestry
5M3471	5	Beauty Therapy	Major	Hair and beauty services
5M3782	5	Health Service Skills	Major	Refer to subfield 09.2
5M3789	5	Legal Studies	Major	Law
5M4339	5	Healthcare Support	Major	Refer to subfield 09.2
5M4349	5	Nursing Studies	Major	Nursing and midwifery
5M4468	5	Community Health Services	Major	Refer to subfield 09.2
5M4732	5	Youth Work	Major	Child care and youth services
5M5010	5	Construction Technology	Major	Building and civil engineering
5M5011	5	Tourism with Business	Major	Travel, tourism and leisure
5M5028	5	Applied Ecology	Major	Multidiscipline
5M5048	5	Creative Media	Major	Refer to subfield 02.1
5M5054	5	Interior Design	Major	Fashion, interior and industrial design
5M5125	5	Commercial Fishing	Major	Fisheries
5M5146	5	Sports, Recreation and Exercise	Major	Sports
5M5265	5	Make-up Artistry	Major	Hair and beauty services
5M5267	5	Food Science	Major	Multidiscipline
5M5156	5	Aquaculture	Major	Fisheries
5M5157	5	Seafood Processing	Major	Fisheries
5M2083	5	Hospitality Operations	Major	Hotel, restaurants and catering
5M5148	5	Outdoor Sport and Recreation	Major	Sports
5M5163	5	Theatre Performance	Major	Audio-visual techniques and media production
5M5152	5	Theatre Production	Major	Audio-visual techniques and media production
5M0536	5	Computer Systems and Networks	Major	Database and network design and administration
5M18294	5	Office Informatics	Major	Computer use

Customer Relations

Legal