Qualification Details

This is a listing of further education and training awards made by QQI. They are at Level 1 to 6 on the NFQ. For awards in Higher Education and Training at Level 6 to 10 on the NFQ please look at the Programmes listing.

Title

Customer Service

Code

4N1989

NFQ Level

4

EQF Level

3

Award Class

Minor

Field of Learning

00. Generic programmes and qualifications > 3. Personal skills and development > 1. Personal skills and development

Credit Value

10

Publication Date

14-09-2016

Review Date

01-12-2018

Deactivation Date

Status

Under Review

Component/Award Specification

Customer Service

Programme Validation Information

Validation

This Minor Award can be used to meet the requirements of the following Major Awards

Code NFQ Level Title Award Class Field of Learning

4M0857

4

Employment Skills

Major

Personal skills and development

4M1994

4

Horticulture

Major

Horticulture

4M1998

4

Retail Skills

Major

Wholesale and retail sales

4M2015

4

Hotel Front Office

Major

Hotel, restaurants and catering

4M2070

4

Office Skills

Major

Secretarial and office work

4M2805

4

Catering Support

Major

Hotel, restaurants and catering

4M4966

4

Sport and Recreation

Major

Sports