Qualification Details

This is a listing of further education and training awards made by QQI. They are at Level 1 to 6 on the NFQ. For awards in Higher Education and Training at Level 6 to 10 on the NFQ please look at the Programmes listing.

Title

Customer Service

Code

4N1989

NFQ Level

4

EQF Level

3

Award Class

Minor

Field of Learning

00. Generic programmes and qualifications > 3. Personal skills and development > 1. Personal skills and development

Credit Value

10

Publication Date

14-09-2016

Review Date

01-12-2018

Deactivation Date

Status

Under Review

Component/Award Specification

Programme Validation Information

This Minor Award can be used to meet the requirements of the following Major Awards

Code NFQ Level Title Award Class Field of Learning

4M0857

4

Employment Skills

Major

Personal skills and development

4M1994

4

Horticulture

Major

Horticulture

4M1998

4

Retail Skills

Major

Wholesale and retail sales

4M2015

4

Hotel Front Office

Major

Hotel, restaurants and catering

4M2070

4

Office Skills

Major

Secretarial and office work

4M2805

4

Catering Support

Major

Hotel, restaurants and catering

4M4966

4

Sport and Recreation

Major

Sports