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The programmes listed lead to awards in the NFQ. The provider that offers the programme will have full details.

Programme Details

Code

PG11303

Title

Reception and Frontline Office Skills

Programme Purpose

The purpose of this award is to prepare the learner for work in the area of reception, and to enable the learner to carry out all required front line activities necessary for this role. This course will cover a wide range of skills, functions and responsibilities that will allow the learner to operate efficiently and competently in this area.

Duration Description

150 Hours in Total, 50 of which will be directed learning and the remainder made up of self directed learning.

NFQ Level(s)

5

EQF Level(s)

4

Location

Dublin City

Delivery Modes

Centre/School/College Based

Delivery Methods

Directed Learning
Group Discussions/Interactions
Practical/workshop/Laboratories/studio sessions
Work Experience/Simulated Work environment
Tutorials/One on one supported learning
Self Directed Learning

PEL Applies

No

PEL Arrangements

What is PEL?

Validation Date

21-02-2013

Validation Documents

This programme leads to the following Minor Award(s). It is also a requirement for the Major Award(s) listed

Code

Title

Award Class

NFQ Level

5M2468

Business Administration

Major

5

5N1407

Reception and Frontline Office Skills

Minor

5

Centres offering Reception and Frontline Office Skills

Name

Address

Contact

NCU Training

Glin Centre, Glin Road, Coolock, Dublin 17,

01 8479463

Website