Qualification Details

This is a listing of further education and training awards made by QQI. They are at Level 1 to 6 on the NFQ. For awards in Higher Education and Training at Level 6 to 10 on the NFQ please look at the Programmes listing.

Title

Contact Centre Support Skills

Code

6N3925

NFQ Level

6

EQF Level

5

Award Class

Minor

Field of Learning

04. Business, administration and law > 1. Business and administration > 5. Secretarial and office work

Credit Value

15

Publication Date

05-07-2012

Review Date

Deactivation Date

Status

Active

Component/Award Specification

Contact Centre Support Skills

Programme Validation Information

Validation

This Minor Award can be used to meet the requirements of the following Major Awards

Code NFQ Level Title Award Class Field of Learning

6M4985

6

Business

Major

Management and administration

6M5013

6

Administration

Major

Secretarial and office work